Appointment Tool | Business Travel Show America 2025 – Book Meetings & Build Your Schedule

Plan your perfect show experience

The Appointment Tool is your all-in-one platform to book exhibitor meetings, manage your agenda, and connect with key players—built exclusively for qualified buyers attending Business Travel Show America 2025.

Whether you're mapping out your must-meet suppliers or reserving time for networking and education, this smart scheduler helps you make the most of every minute.

🔒 Note: Appointment features are only available to approved buyers (hosted and visitor). Press, non-exhibiting suppliers, and other attendee types do not have access.

🛠 What you can so with the Appointment Tool

🔗 Book one-to-one exhibitor meetings

Use advanced filters by sector, region, or category to connect with the right suppliers. Request meetings directly through your dashboard—and accept invites from exhibitors who match your profile.

🗓 Build your custom schedule

Bookmark sessions, block time for breaks, and organize your days around what matters most. Your personalized agenda updates in real time.

📍 Explore the interactive floor plan

Navigate the show with ease. Use the venue map to plan your route to exhibitor booths, lounges, and learning theaters.

🤝 Connect with buyers & exhibitors

Message other approved attendees ahead of the show to start building valuable partnerships early.

📤 Export or Sync Your Agenda

Download your complete schedule as a PDF or Excel file—or sync directly with Outlook to stay on track.

🚀 How to get started

✅ Step-by-step setup

Log In to the tool
Access the Appointment Tool via the link in your confirmation email. Use your personalized username and password.
Complete your profile
Upload your photo, job role, and travel focus to attract relevant meeting requests from suppliers.
Book or accept meetings
Search the exhibitor directory, send meeting requests, or respond to invitations from suppliers.
Add sessions & networking events
Browse the full conference agenda and bookmark key sessions and activities.
Download the mobile app (coming soon)
The official Business Travel Show America app launches two weeks before the show—perfect for managing meetings on the go.

💡 Tips & support for buyers

All meetings take place at exhibitor booths unless otherwise indicated.
Exhibitors can send you meeting requests—complete your profile early for maximum visibility.
You can manage or decline meetings directly in your dashboard.

🎯 Why use the appointment tool?

Save time with a centralized hub to manage your entire BTSA 2025 experience.
Maximize ROI by connecting only with the most relevant suppliers for your program needs.
Avoid missed opportunities with reminders and real-time updates synced across devices.

View this quick video on how to book a meeting

View this quick video on how to reschedule or cancel a meeting

How can I access the Appointment Tool?

You should have received an email from Business Travel Show America (noreply@ntmllc.com) with a link to activate your account. Please check your junk folder and add this email address to your safe senders list.

If you still haven’t received this email, please contact the team, and we will resend.

Once you have activated your link, you will be redirected to the event platform, where you will be asked to create a new password. After that, you can use your username (your email address used when registering) and password to log in to the platform each time. Bookmark this website for easy access; https://app.businesstravelshowamerica.com/newfront.

How do I amend my details?

Your profile contains the information submitted on your registration form. If you would like to change any information, please contact the team.

How do I request a meeting?

As a buyer, once you send a meeting request, it is automatically confirmed in the exhibitor’s diary.

You can view a list of the companies attending by clicking on "EXHIBITORS" from the top menu. Here you can filter and view the exhibitors before clicking on the calendar icon to book.

Select the time that suits you (only times that are available in both your and the exhibitor’s diary will appear), then enter a subject, add a message and request the meeting.

Tip: Try to be as specific as possible with your message, as this will help the exhibitor plan ahead of time.

I'm unsure who I want to meet with, can you help?

You can use the filters on the "EXHIBITORS" and "ATTENDEES" lists to narrow down your search. There is also a “RECOMMENDATIONS” button that you can select, which will list the exhibitors who closely match the interests you selected when you registered.

You will also receive meeting requests from exhibitors who are eager to meet with you. You can review these from the "MY MEETINGS" section under "APPOINTMENT TOOL". Filter to view your incoming meetings, and then take action by clicking "ACCEPT" or "DECLINE".

How do I reschedule a meeting?

Click on "MY SCHEDULE" from the top menu. You will be able to view the meetings in your diary. Select the meeting you wish to change, then select “RESCHEDULE”. You will then be able to select the new time and send the request. The exhibitor will be sent a notification of this change.

How do I cancel a meeting?

Click on "MY SCHEDULE" from the top menu. You will be able to view the meetings in your diary. Select the meeting you wish to change, then select “CANCEL MEETING”, enter a reason, and then proceed to cancel the meeting.

Can I sync my diary to my calendar?

Yes, you can.

Click on "MY SCHEDULE" from the top menu. You will be able to view the meetings in your diary. Select the option “SYNC TO CALENDAR” at the top of the page; this will sync to Outlook or Gmail accounts. You only need to click on this once; any changes made to your diary will automatically be updated in your calendar every 6 hours.

I'm unable to book an appointment with the exhibitor of my choice, can you help?

The calendar button should appear next to each exhibitor listed. If you do not see this button and the company to your favorites by clicking on the star icon next to their name and check back in later as more time slots may become available.

If you've clicked on the calendar icon and no timeslots are available, it may be because your calendar is already full. You can view your agenda by selecting "MY SCHEDULE" from the top menu.

We kindly ask that you prioritize meetings over conference sessions. To free up time, remove a session from your agenda, then return to the exhibitor’s page to book your meeting.

If you still cant find any availability, continue to add the exhibitor to your favorites list and contact customerservice@businesstravelshowamerica.com

Between exhibitor appointments and conference sessions I want to attend, how do I fit everything in?

We know this can be difficult, however, we ask that you prioritize scheduling your required appointments with the exhibitors of your choice before identifying the conference sessions you want to attend.

Can I connect with other buyers?