Sam
Sam is FCM's agentic AI assistant built specifically for business travel programs. Designed for travelers, travel arrangers, and travel managers, Sam provides instant answers about trips, policies, visa requirements, and more — while proactively flagging disruptions, spend spikes, and policy breaches before they become problems.
Travelers can search, book, rebook, or cancel travel all within a single conversation, with company preferences automatically prioritized. When human support is needed, consultants pick up seamlessly with full chat history — no repeating yourself. All responses are policy-compliant, personalized, and powered by your company's own data, stored securely in FCM's private environment and never used to train public AI models.
Sam makes business travel smarter, simpler, and more connected — all in one intelligent assistant.
Learn more here: https://www.fcmtravel.com/en-us/solutions/fcm-platform/sam
