Sam

Sam is FCM’s intelligence engine and your dedicated sidekick, ready and eager to answer your burning travel questions, offer policy refreshers, serve up reports, and keep travelers informed every step of the way.

Sam delivers personalized, efficient, and seamless solutions, making travel smarter and more rewarding for customers globally. Evolved from our award-winning technology, customers will experience Sam as a conversational AI assistant – one that anticipates user needs, providing real-time answers, along with uniquely tailored recommendations to streamline every aspect of travel.

By learning from every single interaction, Sam ensures a consistent, high-quality experience across all touchpoints, empowering users with intuitive support whether booking trips, managing itineraries, or accessing travel insights. Learn more here: https://www.fcmtravel.com/en-us/products/platform/sam