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Gant360 Self-Service Platform
Gant360 is a self-service platform that gives business travelers a smarter, more connected way to manage every stage of their journey. From viewing upcoming trips and retrieving invoices to updating traveler profiles, accessing travel resources, and receiving proactive disruption alerts, everything is available in one centralized destination.
By combining intuitive self-service tools, real-time disruption intelligence powered by Lumo, and the personalized support of our Gant agent team, the platform helps travelers stay informed, stay in control, and stay one step ahead without sacrificing the high-touch service they expect from Gant.
Gant360 also houses the Gant360 AI Assistant. Unlike a traditional chatbot that primarily answers questions or points users toward another tool, the Gant360 AI Assistant uses agentic chat to take action on a traveler's behalf.
Travelers can search and book eligible flights, hotels, and rental cars, access invoices, manage eligible reservations, and navigate other self-service capabilities through conversation. Throughout the experience, the Gant360 AI Assistant applies the traveler's profile, company travel policy, and established booking rules. In validated testing, an eligible round-trip air booking can go from search to completion in less than five minutes.
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