Panel - Applying AI to travel program decision-making

October 14, 2026
Capital One Business Travel Knowledge Arena
Data & Insights , AI , Program Strategy
AI’s impact on data management is rapidly moving from experimentation to practical application in managed travel. This session explores real-world use cases, from dashboards and forecasting to leakage detection and operational efficiencies. Panelists will discuss how organizations are navigating governance, security concerns and internal barriers while distinguishing between enterprise-led initiatives and individual adoption. Walk away with practical ideas for applying AI and data management to support smarter reporting and faster travel program decision-making.
Panelist
Phil Charm
Phil Charm, Co-Founder and President - Clarasight
Michelle DeCosta
Michelle DeCosta, Head, Global Meetings and Travel Center of Excellence - Takeda
Ryan Pierce
Ryan Pierce, Sr. Travel Manager, Amer/JAPAC - Salesforce
Moderator
Andy Hoskins
Andy Hoskins, Editor-in-Chief - The Beat